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Continuum, how Continuum will help you
Our marketing production services reduce costs, lower operating expenses and free up your team to focus on core business
What We Do

Leverage our volume,
scale and expertise
to retain your
competitive advantage.

Continuum's global spend under management is large and growing, resulting in increased buying power and deepened market knowledge. This leverage combined with our collaborative approach, print expertise and certified network of over 350 suppliers allows us to become a true extension of your business. We help you maintain cost competitiveness and ensure brand continuity as your company focuses on its core business.
Industries Served

Continuum has long-standing relationships with some of the country's leading brands, companies that value our insight, integrity and expertise. In addition, Continuum has the breadth of industry knowledge—combined with our capabilities and resources—which allows us to service any large enterprise-level account across all sectors, including the following examples:

Our Solutions

Custom solutions built on
collaborative partnerships
that create value.

Continuum developed the OnSourcing™ service delivery model so companies could leverage the benefits of outsourcing within the framework of an integrated, on-site delivery team. This offering, Continuum OnSourcing™, is a

comprehensive print sourcing, production and management solution that allows us to become a true extension of your organization, providing complete transparency, increased visibility and control.

Case Studies

Extending Your Brand Reach

Learn in detail how Continuum helps its clients through custom print production, packaging capabilities and programs and supply chain solutions.

Case Study

Driving cost savings through innovation


A major airline sought to extend a program's budget in a way that would maintain design integrity while reducing costs for the reinvestment of savings into additional marketing campaigns.


Continuum examined the characteristics of the control and vetted the previously quoted cost structure through their supply chain. The result realized an immediate 12% net procurement savings without changing anything.

Additionally, our on-site team engineered a series of innovations that included simple yet methodical modifications to the control, which reduced costs without compromising the integrity of the design.

  • Page count reduction eliminated one of the signatures
  • Paper weight reduction without compromising perceived value
  • Bindery simplification that simulated existing format but significantly reduced manufacturing costs and cycles, therefore, increasing speed to market

Continuum achieved a 19.25% savings on this program. As a result, the modifications will deliver an annual projected savings of almost $1 million.

Case Study

Better utilization of people and spend


At a high-end outdoor retailer's company, individual departments were responsible for their area's print and secondary packaging procurement and management. As the retailer grew, this decentralized approach led to several challenges.

  • Staff unable to focus on core strengths
  • Over-reliance on suppliers
  • Lack of control and visibility on company-wide print and packaging spend
  • Inconsistent processes and lack of new design/format ideation coming into company
  • Lack of time and specific expertise to source effectively

Upon engagement, Continuum conducted an assessment and then developed a tailored print management solution to address the company-wide print and packaging spend.

  • A centralized, dedicated team comprised of off-site and on-site resources supporting stakeholders within each business segment
  • A transparent, open-book relationship with contractually-guaranteed procurement savings
  • Access to marketing production experts with new ideation and value engineering
  • Staff can focus on core competencies and reduce time to market
How We Work

Simply put, we invest in
you before you invest in us.

Our customized print management solutions deliver real cost savings, optimize human resources and increase transparency in the print and fulfillment process. To achieve this, we invest the time necessary to truly understand your business and current print situation. In a successful partnership, Continuum absorbs the cost.

We use a proven three-prong process to create a print management solution that provides clients with measurable, guaranteed savings.

Our comprehensive opportunity assessment incorporates both a qualitative and quantitative focus. We meet with key departments and personnel; collect print production data, job specifications and pricing elements; and have a dialogue around unique business goals, pain points and cultural nuances.

Next, with your input, we develop a custom solution and implementation plan based on the pre-stated goals and savings targets which we present to you and your executive team.

Lastly, we launch your custom print management solution. We become your company's embedded print management partner, overseeing and implementing your print management function.

Why Continuum?

Bottom line solutions that
help drive top line growth.

We do this through a fully transparent, open-book business model, with mutually-aligned economic incentives. We own no manufacturing assets but instead, we have a vendor network of approximately 350 suppliers. This allows us the capability to produce 100% of our client's print and brand packaging needs across any region or country. Continuum is responsible for the quality and delivery of the products we produce inclusive of fulfillment and distribution. Continuum is a division of LSC Communications.

Measurable benefits to our clients include

  • Safeguarding the global brand
  • Reduction in total system cost with guaranteed net savings
  • Innovation and improved speed to market
  • Business continuity and redundancy through our certified network of suppliers
  • Effective decision-making and collaboration across marketing and merchandising teams
  • Objective innovation and process improvements

Jonathan Shean

Jonathan is responsible for establishing the strategic plan and goals for the business and leading the operational execution.

He promotes and drives the company's customer-first reputation and leverages his extensive operational and solutioning experience to help clients realize measurable and sustainable value on this enterprise spend category.

Prior to Continuum, Jonathan served as Senior Vice President of Operations at InnerWorkings, Inc. For over 10 years, Jonathan held various management roles at Domtar Corporation, a global paper company, before serving as its Vice President and Division Manager.

Marc Collins
Chief Sales Officer

Marc has primary responsibility for the growth of Continuum's print management division by establishing new partnerships with Fortune 1000 companies.

He has a reputation as a true pioneer in the field as he was among one of the first in the industry to help form and create a new market, creating efficiencies for major corporations through the outsourcing of marketing production spend and its associated services.

Marc has over 25 years in the BPO space, with comprehensive hands-on experience in all aspects of business development, target marketing, key account and territory management, alliance and partner development, sales policy and business planning, business plan development, sales leadership, as well as being a mentor and coach.

Susan Turletes
Director, Account Operations

As Director of Account Operations, Sue knows how to improve efficiency, communication and costs on print expenditures. A proven leader in magazine, book and promotional products, Sue's experience extends over 25 years. Her outstanding skills include strategically maximizing system efficiency and forseeing production details to ensure a smooth program.

Sue manages and mentors both onsite and remote client service teams with a keen eye toward improving value, productivity and growth oppurtunities. Creative idea generation and cross-team communication figure into her daily activities. As a direct mail expert, Sue actively participates in postal industry events, keeping everyone up to date with the latest regulations, trends and insights.

Earlier in her career, Sue applied her talents at Reader's Digest Association, Human Rights Campaign, PETA, National Parks Conservation Association, to name a few. Working with design, copy, and marketing, Sue has participated in the execution of many winning direct mail formats. She continues this legacy at Continuum, working hard to innovate our direct mail activities.

John Dezio
Vice President, Customer Solutions

With two decades of cross-industry experience, this thought leader has held full P&L responsibility for numerous sales and operations teams, both domestic and global - delivering transformative client solutions that transcend regions and extend brand reach. As part of Continuum's leadership team, John works closely with new and existing enterprise clients to create customer-centric partnerships that include new marketing strategies, alternative technologies and enhanced workflows. He is a proven deal steward with an eye on preparation of the fine details to set up long-term relationships.

Prior to Continuum, John served in a variety of senior leadership roles at InnerWorkings from 2012-2018, elevating to Senior Vice President of North American Sales. His career began in print management, having served in various sales and leadership roles at Wallace Computer Services, Moore Wallace, and ultimately serving in the role of Director of Corporate Sales at R.R. Donnelley after two successful M&A periods.

Get In Touch

Let’s talk. We’d love to
learn about your business.